Dining Out: Legal Issues for Restaurants and Their Customers
10th Floor, Ste. 1010
9 a.m. – 4:30 p.m.
If you’ve ever eaten out – and who hasn’t – this is a seminar you won’t want to miss! Americans find themselves eating out more now than ever. The traditional “family” dinner is but a distant memory. If you missed this program in 2010, join us for an extended and more in-depth look at these issues.
Our faculty will answer these questions:
- Who is responsible for monitoring/inspecting restaurants and what are the standards that apply?
- To whom do you report issues of food safety/hygiene/cleanliness, etc?
- What types of licenses are required to operate a restaurant in Pennsylvania? Are there different rules in Philadelphia?
- What liability does a restaurant have for liquor service? What about a BYOB restaurant?
- How do you dispute a restaurant bill if you found the food unappetizing, the service poor and don’t want to pay an 18% gratuity, or you didn’t receive what you ordered?
- What is the liability of a restaurant for food poisoning and what sort of “proof” problems are faced in bringing such litigation?
- Can restaurant employees be liable for abusive language, intentional torts, etc?
- What type of insurance coverages do/do not apply?
- What is a restaurant’s obligation to honor coupons, discounts, etc?
- How do you investigate a restaurant’s record of food safety/L&I violations?
- When can a restaurant refuse to serve a customer?
- What kind of liability can a restaurant have for discrimination?
- What obligations do restaurants have to disclose food ingredients, calories, fat content, and other dietary information?
- What are the critical business and legal decisions facing someone who wants to open a restaurant?
- What does the PLCB’s evolving role mean for restaurant customers?
- What are your rights as a patron and what are the establishment’s rights?