At the Bar: The Facts About Service Animals

August 22, 2013Articles New York City Hospitality Alliance

Disabilities in the workplace is one of the most challenging areas for any employer; for restaurants and other hospitality employers who regularly interact with the public it is often even more challenging. One hot topic that arose last week in the news is how should a restaurant, nightclub or hotel handle a guest with a service animal. Unfortunately, there is a lot of misinformation in the public about service animals, not the least of which is often promulgated by the animal’s owner. This post will touch on some of the biggest truths and myths when it comes to service animals in your establishment and how they are addressed under the federal Americans With Disabilities Act (ADA).

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