• Trending ROI: Return on Investment or Risk of Inaction
  AALL Spectrum, May/June 2023
• Data Governance vs Information Governance Report
  Law Firm Information Governance Symposium (LFIGS), December 2023
• Innovation Takeaways From the College of Law Practice Management Futures Conference (COLPM) 
  Ackert Inc. Blog, October 29, 2020
• Ask a Colleague: The Chief Innovation Officer Role
  AALL Spectrum, March/April 2020, Volume 24, Number 4
• Law Librarian? Try Chief Knowledge Officer
  The American Lawyer, June 2017 (Contributor)
• Fast-Tracking Your Legal Industry Career
  AALL Spectrum, pgs. 19-23, January/February 2017
• Knowledge Management for Lawyers
  Patrick DiDomenico, ABA Publishing, 2015 (Contributor)
• Contract Management Systems
  AALL Spectrum, pg. 21, February 2015
• Law Firm Library Intranets
  PLL Resource Guide 9, 2015 (Contributor)
• Knowledge Management: Mining for Gold in Big Data
  ILTA KM White Paper, July 2014
• ILTA Peer to Peer Magazine
  (Regular Contributor, 2005-present)
• Law Libraries in the Digital Age: Chapter 7 Electronic Resource Management & User Authentication
  2013
• SharePoint: A Librarian’s Most Versatile Tool
  ILTA KM White Paper, October 2012
• Top Ten KM Projects 2010
  ILTA KM White Paper, June 2010
• Top Ten KM Projects 2009
  ILTA KM White Paper, June 2009
• ILTA KM Webinar Social Network Analysis: Bibliography
  November 2006
• A Guide to Collaboration Tools
  ILTA KM White Paper, June 2006
• Deciding Between a Portal and an Intranet
  AALL Spectrum, Volume 8, No. 1, Sept/Oct 2003, page 34. Reprinted as “To Portal or Not to Portal: That is the Question” in LLRX October 27, 2003

Interviews

• Law Firms Are Increasing Knowledge Management Investment, but Hiring Battles Could Flatten Progress
  Victoria Hudgins, Legaltech News - August 31, 2021
• Faces of Innovation - From Innovation to Implementation: How Knowledge Management Leaders And Legal Tech Are Reinventing Law Firms
  Nuix, August 2021

• "Innovation: A New Key Discipline for Lawyers and Legal Education"
  Michele DeStefano, Suits: Appetite for Disruption in the Legal World, June 27, 2019 (Contributor)
• “Knowing Value: The Rise of the Law Firm Chief Knowledge Officer”
  Jean O’Grady, Practice Innovations - Volume 18, Number 4, October 2017
• “American Lawyer Highlights Rise of The CKO in 2017 Survey of Library, Knowledge Management and Research Professionals”
• Interview with Jean O'Grady of Dewey B Strategic, July 2, 2017
• “Law Librarian? Try Chief Knowledge Officer”
  Interview with Mary Ellen Egan, The American Lawyer, June 30, 2017
• Women Who Lead With Michele Gossmeyer
  ILTACON TV, August 2016
• Innovation in Law
  Interview with Michele DeStefano of LawWithoutWalls, Harvard Law School, University of Miami, August 2016
• Freedom To Search: Google and Others Launch Free Online Legal Research Tools
  Inside Counsel, February 1, 2010
• The Future Landscape of Client Relationship Management
  Practice Innovations, Vol. 11 No 1, January 2010
• SharePoint and Its Impact on the Firm; KM Topics
  ILTA TV by ii3, August 25, 2009
• Taking a Seat at the C Table
  Practice Innovations, Vol. 9 No. 4, October 2008
• The Making of a Knowledge Executive
  Law Librarians in the New Millennium, Vol 10, No. 4, Sept/Oct 2007