As AI becomes more deeply embedded in healthcare operations, the risks extend far beyond the technology itself. This panel explores the legal, compliance, privacy, and operational questions health systems need to address before deploying AI into patient-facing and workflow-driven environments. Using a realistic case study centered on an AI-powered patient communication tool, the discussion will examine where governance breaks down, how vendor and sub-processor relationships create hidden exposure, and what organizations can do to strengthen oversight before and after deployment. Attendees will leave with practical insight into AI contracting, data flow review, testing, monitoring, and regulatory readiness.

Speakers:
Tom Gordon, Virtua Health
Ravi Koganti, Capital Health
Elizabeth Litten, Fox Rothschild
Kelly Wisness, Vice President of Marketing - Panel Moderator, Besler Holdings
Jason Nadal, Information Security Officer, Besler Holdings
Hussein Syed, SVP/CISO, RWJBH